Return & Refund Policy

At Techgo, we want you to be happy with your purchase. If you are not satisfied with your product, you may request a return subject to the conditions below.

1. Return Period

Return requests must be made within [7 days] of receiving your order.

2. Product Condition

To be eligible for a return:

• The product must be in its original condition.
• Phones and accessories should not show signs of misuse or physical damage.
• All original accessories, packaging, and included items should be returned where applicable.
• For phones, the device must be free from personal accounts, passwords, and locks.

3. Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged accessories
• Products damaged due to misuse
• Items with missing parts or accessories
• Products that have been modified or repaired by an unauthorized person

4. Refunds

Once we receive and inspect the returned product, we will confirm whether the return is approved. Approved refunds will be processed using the applicable payment method.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Techgo as soon as possible with your order details and photos/videos where applicable.

6. Contact Us

For return or refund requests, contact us.